1. Why did I receive a purchase error message? - Mercari
Your debit or credit card may have been rejected if the information entered was incorrect or incomplete, there is not enough balance in your account, or your ...
Debit/credit card was rejected Your debit or credit card may have been rejected if the information entered was incorrect or incomplete, there is not enough balance in your account, or your bank is blocking the transaction. Double-check your available balance and make sure that the cardholder name, billing address, zip code and card security code* you entered are accurate. If that all checks out, contact your bank to confirm the purchase or try using PayPal or a different card. Still having issues? Contact us below. * The card security code (CVV) is located on the back of MasterCard, Visa, Discover, Diners Club, and JCB cards, and is located on the front of American Express. Gift/prepaid card was rejected Your gift card or prepaid card may have been rejected if you do not have enough balance on your card, or the billing information you entered does not match the card. If you already double-checked your balance, register your card with the issuing bank to make sure your billing addresses match. There should be a web address or phone number on the back of the card to direct you. PayPal payment was rejected Your PayPal payment may have been rejected if the email address you use for Mercari is not registered with PayPal, you have entered an incorrect PayPal password, you do not have enough balance/credit in your PayPal–linked payment accounts, or PayPal is blocking the transaction. If you already double-checked your email address, password and balance/c...
2. I'm having problems with Instant Pay - Mercari: Your Marketplace
Haven't received the Instant Pay cash-out you're expecting? Here are the most likely reasons: Your bank declined the debit card enrollment This can happen ...
Haven’t received the Instant Pay cash-out you’re expecting? Here are the most likely reasons: Your bank declined the debit card enrollment This can happen for various issues. Please contact your bank to resolve any potential issues before you try again. You may be using a prepaid debit card that is not reloadable Since the Instant Pay request wasn’t successful, you weren’t charged and your cash-out request wasn’t deducted from your balance. Your bank declined or refused the deposit Since the Instant Pay request wasn’t successful, you weren’t charged and your cash-out request wasn’t deducted from your balance. Please contact your bank before you try again. You've reached the monthly withdrawal limit of $600 You entered the wrong bank account If Instant Pay is requested using the wrong account, we cannot reverse the transaction. We were unable to complete government ID verification If you are having trouble with government ID verification to enroll in Instant Pay cash-outs, you are still able to request a direct deposit to your bank account while your information is under review. For help resolving government ID verification issues please visit this article. Name and address on your card don’t match your account You won’t be able to request an Instant Pay cash-out if there is a mismatch between the name and address on the card used to request the cash-out and your account. If you are having trouble completing Instant Pay because of a mismatched address, we r...
3. Transaction Failed - PayPal Community
27 mrt 2024 · Hi - I made an offer for an item on Mercari and part of the process is approving the purchase amount so if the seller accepts the payment ...
Hi - I made an offer for an item on Mercari and part of the process is approving the purchase amount so if the seller accepts the payment is automatically processed. Seller accepted my offer but I received a msg that the transaction failed - We could not process your payment. Please contact PayPal t...
4. Has anyone had a problem using Paypal with Mercari...
10 jan 2022 · For some reason now every time I try to pay with Paypal it comes up 'transaction failed'. Doesn't matter whether I use my credit card or bank ...
Been trying for two days to make a purchase on Mercari, which I've done before, using Paypal. For some reason now every time I try to pay with Paypal it comes up 'transaction failed'. Doesn't matter whether I use my credit card or bank account, both of which have no problems with them.
5. Cancelation & Refunds - Mercari: Your Marketplace
Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari's Help Desk for solutions ...
Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.
6. Contact Us - Mercari: Your Marketplace
Fix issues with payments. Things like refunds, transfer requests, or unauthorized transactions. Get Help. Accounts. Ask for assistance with your ...
Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.
7. Mercari Customer Questions, Answers, and How-to Guides - GetHuman
3 mei 2024 · If the buyer fails to pick up, the package may be returned to the sender. Asked Mar 10, 2024 5:31 PM. Help me with my Mercari customer service ...
This FAQ page answers the most common questions about Mercari customer service, including how to contact Mercari for help. Answers can be succinct, but can also include detailed step-by-step instructions with screenshots. Because the questions and answers are written by Mercari customers, they ...
8. How does Offer work for buyers? - Mercari: Your Marketplace
If they've already accepted it, you can ask them to cancel the transaction. When a buyer makes an offer, the seller has 24 hours to accept, decline, or make a ...
Offers are binding. If you change your mind, you can ask your seller to decline the offer. If they’ve already accepted it, you can ask them to cancel the transaction. When a buyer makes an offer, the seller has 24 hours to accept, decline, or make a counteroffer. Once an offer or counteroffer is accepted, the buyer is immediately charged the new price. What is the minimum offer amount? The minimum offer amount is set at 75% of the listing price. For bundle offers, there is no minimum offer amount. How do I make an offer? To send an offer, just tap “Make an offer” next to “Add to cart” in the Mercari app. How do I make a bundle offer? To make an offer on a bundle of items from a single seller, add all the items to your cart and tap “bundle items and make offer.” Add 2 to 10 items from the same seller to your cart. Go to your cart and tap "Bundle items and make offer" Select or input your bundle offer price, up to $2,000, and tap "Next" Review and tap "Send offer" The seller has 24 hours to accept, counter, or decline your offer. Note: If one item in the bundle sells before you’ve received a response on your offer, you can send a revised offer – once an offer or counteroffer is accepted, you’ll immediately be charged that price. Can I use coupons with my Offer? Coupons can be used with most offers. Item coupons cannot be used with bundles. Check the terms and conditions for more details on what the coupon can be used for. Please mak...
9. Transaction Failed: What You Need to Know - SabPaisa
15 apr 2024 · In this blog, we discuss the intricacies of how online payments work, failed transaction, and how this affects businesses.
In this blog, we discuss the intricacies of how online payments work, transaction failed, and how it affects the businesses.
10. How to add or change payment information - Mercari
Select your method of payment · Go to Settings > My Payments. · You'll have the option to add or edit credit card options, or to set up Apple Pay, PayPal, or Zip.
You can add or change your payment information at checkout, or any other time under Settings. During checkout: Tap “Card & Billing” to edit your payment option. In the “Balance” line item, select the blue “Apply” button above the total. In order to apply your balance, enter the exact dollar amount you want applied and tap apply. Example: Enter $10.00, tap apply and continue to checkout. Note: If you don’t specify the exact dollar amount to be applied from your balance, payment will be deducted from your default payment method. Select your method of payment Under Settings: Go to Settings > My Payments. You’ll have the option to add or edit credit card options, or to set up Apple Pay, PayPal, or Zip. You can add up to 5 credit/debit cards. Note: Payment cannot be changed after a purchase is made.