Guide to Frankfurt Airport - GetTransfer Corporate site (2024)

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  • Terminals overview
  • Navigating
  • Where to eat
  • FAQ

Welcome to Frankfurt Airport, a major international gateway and one of the busiest airports in Europe. Known for its efficiency, modern amenities, and significant role in international travel, Frankfurt Airport offers a seamless experience for millions of travelers each year. As a key hub for global air traffic, FRA serves as a vital entry and exit point, providing exceptional services and extensive facilities to ensure a smooth travel experience. The airport’s strategic location in the heart of Europe makes it an ideal connection point for flights between different continents, facilitating international commerce and tourism. From its state-of-the-art terminals to its comprehensive range of passenger services, Frankfurt Airport continually strives to exceed expectations and provide a world-class travel experience. Additionally, the airport is a major economic driver for the region, supporting thousands of jobs and contributing significantly to the local economy through tourism, business travel, and cargo operations.

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Terminals overview

Frankfurt Airport is the largest airport in Germany and the fourth busiest in Europe, with over 70 million passengers passing through annually. Opened in 1936, it has grown significantly, featuring two main terminals (Terminal 1 and Terminal 2), each catering to different airlines and passenger needs. Terminal 1 primarily serves Lufthansa and its Star Alliance partners, while Terminal 2 accommodates non-Star Alliance airlines.

The airport’s expansive layout and modern design ensure efficient handling of large volumes of passengers and flights, making it a central hub in the global aviation landscape. Its extensive network of domestic and international flights connects Frankfurt to over 300 destinations worldwide, reinforcing its role as a key node in the global transportation system. Frankfurt Airport is also home to an extensive cargo operation, making it one of the most important cargo hubs in Europe. The CargoCity Frankfurt is a dedicated area for freight operations, equipped with advanced facilities to handle all types of cargo, from perishables to oversized shipments.

Terminal 1: The original terminal

Terminal 1, the oldest terminal at Frankfurt Airport, is renowned for its comprehensive services and efficient design. It primarily handles flights for Lufthansa and its Star Alliance partners. The terminal’s structure includes several concourses (A, B, C, Z), each equipped with modern facilities to enhance passenger comfort and convenience. Terminal 1’s efficient layout minimizes congestion, ensuring a smooth and pleasant travel experience. Passengers can enjoy a wide range of amenities, including numerous lounges, diverse dining options, and extensive shopping opportunities.

The terminal also features advanced technology systems for baggage handling, security screening, and passenger information, ensuring that all processes run smoothly and efficiently. Additionally, Terminal 1 houses several business facilities, including meeting rooms and business centers, catering to the needs of corporate travelers. The terminal’s design incorporates ample natural light and spacious seating areas, creating a welcoming environment for all passengers.

Key Features:

  • SkyLine People Mover: Connects passengers quickly between Terminal 1 and Terminal 2, reducing transit times and enhancing the overall travel experience. This automated train runs frequently, ensuring timely transfers and minimizing waiting times. The SkyLine system is designed to handle large volumes of passengers efficiently, providing a reliable and comfortable mode of transportation within the airport. The train features modern interiors, with comfortable seating and ample space for luggage, ensuring a pleasant journey between terminals.
  • Lufthansa Lounges: Offers exclusive amenities for premium passengers, including complimentary refreshments, Wi-Fi, and comfortable seating. These lounges provide a tranquil environment for relaxation or work, away from the hustle and bustle of the main terminal areas. Passengers can also enjoy additional services such as showers, business centers, and private sleeping pods, making their travel experience more comfortable and enjoyable. The lounges are designed with modern aesthetics, featuring elegant furnishings and a serene atmosphere. High-quality food and beverages are available, ensuring that passengers can enjoy a premium dining experience while waiting for their flights.
  • Shopping and Dining: Features a wide range of retail shops and dining options, from luxury boutiques to fast-food outlets, ensuring that passengers have ample choices to suit their needs. The terminal’s shopping area includes high-end brands like Gucci, Prada, and Hugo Boss, as well as duty-free stores offering a variety of products at competitive prices. Dining options range from quick-service restaurants to gourmet eateries, catering to all tastes and preferences. The shopping and dining areas are strategically located to provide easy access for all passengers, making it convenient to indulge in some retail therapy or enjoy a meal before a flight. Additionally, the terminal hosts regular promotions and events, offering passengers the chance to enjoy exclusive deals and entertainment.

Terminal 2: The Frankfurt's expansion

Terminal 2, opened in 1994, caters primarily to non-Star Alliance airlines. Its design incorporates modern architecture and advanced technology, ensuring high efficiency and comfort. The terminal is divided into Concourses D and E, each offering specific services to meet various passenger requirements. Terminal 2’s spacious layout and contemporary design create a pleasant environment for travelers, with plenty of natural light and comfortable seating areas. The terminal is equipped with state-of-the-art facilities, including automated check-in kiosks, efficient security screening systems, and a variety of passenger services to enhance the overall travel experience. Terminal 2 also boasts an impressive range of entertainment options, including digital gaming zones, art installations, and relaxation areas, ensuring that passengers of all ages can find something to enjoy while waiting for their flights.

Key Features:

  • SkyLounge: A premium lounge offering luxury and comfort for business and first-class travelers. Features private suites, fine dining, and dedicated workspaces, catering to the needs of discerning passengers. The SkyLounge provides a serene and sophisticated environment, with amenities such as spa services, showers, and private meeting rooms, ensuring that travelers can relax and rejuvenate before their flights. The lounge’s interior design is inspired by contemporary aesthetics, featuring stylish furniture and artwork that create a luxurious ambiance. The menu includes a variety of gourmet dishes and beverages, prepared by top chefs to provide a memorable dining experience.
  • Duty-Free Shopping: Houses numerous duty-free shops offering a wide range of products, from cosmetics and electronics to souvenirs. The shopping experience at Terminal 2 is designed to cater to all passengers, providing significant savings and variety. Passengers can find exclusive deals on high-quality products and enjoy the convenience of tax-free shopping on items like fragrances, spirits, and luxury goods. The terminal’s duty-free area is spacious and well-organized, making it easy for passengers to navigate and find what they need. Regularly updated product selections and special offers ensure that there is always something new and exciting to discover.
  • Gastronomy: Home to a diverse array of dining options, from quick bites to gourmet restaurants. Renowned eateries like Hausmann’s and Italissimo offer a culinary journey, reflecting the rich gastronomic heritage of Frankfurt. Passengers can savor traditional German dishes, international cuisine, and healthy options, ensuring that there is something to satisfy every palate. The terminal’s dining establishments focus on using fresh, high-quality ingredients to provide an exceptional dining experience. The chefs at these restaurants are committed to creating delicious and innovative dishes that cater to a wide range of dietary preferences and requirements

Frankfurt Airport: The Experience

FRA is not just a transit point but an experience in itself, with a blend of German culture, art, and modern conveniences.
The airport’s design and amenities reflect the spirit of Frankfurt, offering travelers a glimpse into the city’s vibrant culture. From art installations to luxury shopping, FRA provides a range of experiences that enhance the journey and make it more enjoyable.
The airport continually updates and improves its facilities to ensure that passengers have access to the latest in comfort and technology. Whether you are arriving, departing, or transiting, Frankfurt Airport offers a world-class travel experience that goes beyond mere transportation. The airport also plays a significant role in promoting environmental sustainability, implementing various green initiatives to reduce its carbon footprint and promote eco-friendly practices.

Art and Culture

The airport frequently hosts art exhibitions and installations, giving travelers a taste of German culture. Look out for rotating displays of sculptures, paintings, and digital art throughout the terminals. These exhibitions enrich the travel experience, providing cultural enrichment for passengers. The presence of art in the airport creates a unique and inspiring environment, making the wait for flights more enjoyable. The exhibitions often feature works by both established and emerging artists, ensuring a diverse and dynamic cultural offering. Passengers can explore these artistic displays at their leisure, adding an extra dimension to their airport experience. The airport also collaborates with local cultural institutions and artists to bring a variety of performances and events to the terminals, further enhancing the cultural experience for travelers.

Shopping

Frankfurt Airport is a shopper’s paradise, featuring an extensive range of duty-free shops and luxury boutiques. From high fashion to local souvenirs, there is something for every traveler. Duty-free shops offer significant savings on a variety of products, making it a must-visit for those looking to make purchases before their flight. The shopping experience at FRA is designed to cater to the needs of all passengers, whether they are looking for a last-minute gift or indulging in luxury retail therapy. The wide variety of stores ensures that travelers can find everything they need, from designer clothing to travel essentials. The airport’s commitment to quality and customer service ensures a pleasant and satisfying shopping experience. The shopping areas are regularly updated with new stores and exclusive collections, providing passengers with an ever-evolving retail landscape.

Relaxation Zones

Numerous lounges, including those by Lufthansa and independent operators, offer tranquil spaces for rest and relaxation. These lounges provide complimentary food and beverages, Wi-Fi, and comfortable seating. The serene ambiance and premium amenities make these lounges an ideal retreat from the bustling airport environment. Passengers can enjoy a range of additional services, such as showers, spas, and private suites, ensuring that they can refresh and rejuvenate before continuing their journey. The lounges are designed to cater to the needs of all travelers, providing a comfortable and luxurious environment for relaxation or work. The airport also offers dedicated quiet zones and meditation rooms for those seeking a peaceful place to unwind and de-stress.

Navigating

SkyLine Shuttle Train

The SkyLine shuttle train connects Terminal 1 and Terminal 2, operating 24/7. It runs frequently, ensuring minimal waiting times and quick inter-terminal travel. The efficient operation of the SkyLine enhances the passenger experience by providing reliable and timely transportation. The shuttle train’s modern design and comfortable interiors make it a convenient and pleasant way to travel between terminals. Additionally, the SkyLine offers scenic views of the airport, allowing passengers to appreciate the scale and infrastructure of Frankfurt Airport. The shuttle train system is equipped with advanced safety features and is regularly maintained to ensure smooth and secure operation. Information screens on the train provide real-time updates and useful tips, helping passengers plan their transit effectively.

Buses and Shuttles

Various bus services connect FRA to central Frankfurt and other parts of the city. Free shuttle buses operate between terminals, ensuring seamless transfers. These buses run at regular intervals, making it easy to plan your journey. Private shuttle services and taxis provide additional options for travelers seeking door-to-door service. The airport also offers detailed information on public transportation options, including schedules, routes, and fares, ensuring that passengers can make informed decisions about their travel plans. Whether you prefer the convenience of a private car or the affordability of public transit, Frankfurt Airport provides a range of options to suit your needs. The bus services are well-integrated with the city’s public transportation network, offering easy connections to major attractions and business districts. Shuttle services are equipped with comfortable seating and ample luggage space, ensuring a pleasant journey to your destination.

Walking Paths

Inter-terminal walkways are clearly marked and equipped with travelators to assist passengers. Walking provides an opportunity to explore the airport’s amenities while stretching your legs. Strategically placed rest areas and benches offer opportunities for passengers to take breaks and enjoy the airport’s atmosphere. The walkways are designed to be accessible and comfortable, with air-conditioning and ample lighting to ensure a pleasant walking experience. Detailed maps and guides are available throughout the terminals to assist with navigation, making it easy for passengers to find their way to their gates, lounges, or other facilities. The airport’s commitment to accessibility ensures that passengers with mobility issues can navigate the terminals with ease. Elevators, ramps, and accessible restrooms are conveniently located, ensuring that all travelers have a comfortable experience.

Where to eat

Dining at Frankfurt Airport offers a culinary adventure, with a diverse range of options to suit all tastes and preferences. From fast food to gourmet dining, the airport’s restaurants cater to every palate, ensuring travelers can find something to enjoy. The airport’s dining establishments focus on providing high-quality food and exceptional service, creating a memorable culinary experience for all passengers. Whether you have a long layover or just a short stop, the wide variety of dining options ensures that you can find something delicious to eat. The airport also hosts seasonal food festivals and events, showcasing local and international cuisines and providing passengers with unique culinary experiences.

German Cuisine

Indulge in classic German dishes at establishments like Paulaner and Käfer’s. These restaurants offer a taste of local culture, with menus featuring sausages, pretzels, and regional specialties. Fresh, high-quality ingredients and traditional recipes provide an authentic culinary experience. Dining at these establishments allows travelers to enjoy the flavors of Germany without leaving the airport, making their journey even more enjoyable. The welcoming atmosphere and friendly service add to the overall dining experience, making it a highlight of your time at Frankfurt Airport. The restaurants often feature seasonal menus and special promotions, allowing passengers to enjoy a variety of German dishes throughout the year.

International Flavors

Savor global cuisines with options like Asia Snack Box, Jamie’s Deli, and McDonald’s. These restaurants offer quick and convenient meals for travelers on the go, as well as sit-down dining experiences for those with more time to spare. The diverse range of international flavors ensures that every passenger can find something to enjoy, regardless of their culinary preferences. Whether you’re in the mood for Japanese sushi, British sandwiches, or American burgers, the airport’s international dining options provide a variety of delicious choices. The focus on quality and freshness ensures that every meal is satisfying and enjoyable. The restaurants at Frankfurt Airport also cater to various dietary requirements, offering vegetarian, vegan, gluten-free, and halal options to accommodate all passengers.

Gourmet Experience

Enjoy fine dining at restaurants like VIP’s Gourmet, offering exquisite meals in an elegant setting. These gourmet restaurants provide a unique dining experience, with menus crafted by renowned chefs. The sophisticated ambiance and carefully curated dishes make these establishments ideal for special occasions or a relaxing meal before a flight. Passengers can enjoy a variety of gourmet dishes, from fine seafood to premium steaks, all prepared with the highest standards of culinary excellence. The attentive service and luxurious surroundings create an unforgettable dining experience, making it a perfect way to start or end your journey. Additionally, the gourmet restaurants at Frankfurt Airport frequently collaborate with top chefs and culinary experts to offer exclusive dining events and tasting menus, providing passengers with the opportunity to enjoy unique and innovative dishes.

FAQ

Luggage storage services are available in both terminals. Rates vary depending on the size and duration of storage. Secure lockers and staffed facilities ensure your belongings are safe while you explore the airport or city. The convenient locations of these storage facilities make it easy for passengers to drop off and pick up their luggage as needed. Whether you need short-term storage during a layover or longer-term storage while exploring Frankfurt, the airport provides flexible options to meet your needs. Detailed information on rates and locations is available at the airport, ensuring that you can plan your storage needs accordingly. The luggage storage facilities are monitored and secure, providing peace of mind for travelers who need to store their belongings temporarily.

Are there any hotels at Frankfurt Airport?

Several hotels are located within the airport complex, including the Sheraton Frankfurt Airport Hotel & Conference Center, offering direct access to Terminal 1. Other options include the Hilton Garden Inn and the Steigenberger, providing convenient accommodation for travelers. These hotels offer a range of amenities, from comfortable rooms to business facilities, ensuring that passengers have everything they need for a pleasant stay. The proximity of these hotels to the terminals makes them an ideal choice for travelers with early morning flights or long layovers. Guests can enjoy a variety of services, including restaurants, fitness centers, and meeting rooms, making their stay as comfortable and convenient as possible. The hotels also offer special packages and promotions for travelers, providing additional value and enhancing the overall stay experience.

Is there free Wi-Fi available at Frankfurt Airport?

Yes, free Wi-Fi is available throughout the airport. Connect to the “Frankfurt-Airport” network and follow the prompts to get online. This service ensures you can stay connected for work, communication, or entertainment. The Wi-Fi network is designed to provide fast and reliable internet access, making it easy for passengers to browse the web, check emails, and stream content. Additional premium Wi-Fi options are available for those who require higher speeds or extended usage. The airport’s commitment to providing high-quality connectivity ensures that you can stay connected throughout your journey. Information on how to access and use the Wi-Fi service is readily available, ensuring that all passengers can easily get online.

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